PRIVACY POLICY

Cubbi App Ltd 

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Cubbi App Limited (company, we, us and our) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights. 

 

   1. CONTROLLER

Cubbi App Limited is the data controller and responsible for your personal data. "Controller" and "personal data" shall have the meanings given to them in the UK GDPR. 

If you have any questions about this privacy notice or our data protection practices, please contact us at: hello@cubbi.uk.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

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   2. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us using the details provided under section 1 above.

 

​   3. THIRD PARTY LINKS​

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. 

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   4. THE DATA WE COLLECT ABOUT YOU​

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, share and/or store different types of personal data about you from the following categories:

• Identity Data includes name, title, evidence of parental leave;

• Contact Data includes delivery address, email address, telephone number;

• Technical Data includes IP address, login data, browser type and/or version;

• Profile Data includes username, password, purchase or order details, preferences, customer feedback; and

• Usage Data includes information about website usage, and/or information about usage of other services.

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   5. SPECIAL CATEGORIES OF PERSONAL DATA​

We do not anticipate collecting any special categories of personal data from you (such as details about your health, race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. Where we process health-related data, we do so only with your explicit consent and in accordance with applicable data protection laws.

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   6. HOW IS YOUR PERSONAL DATA COLLECTED​

We use different methods to collect data from and about you including through:

• Direct interactions: you may give us your identity and contact by filling in forms or by corresponding with us by post, phone, email or otherwise;

• Automated technologies or interactions: as you interact with our website, we will automatically collect Technical Data and Usage Data, as described above, about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

• Third parties or publicly available sources: we may receive personal data about you from various third parties who collect data on our behalf.

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   7. LAWFUL BASES

​We will only use your personal data in accordance with relevant data protection laws, namely the UK GDPR and Data Protection Act 2018. Most commonly, we will use your personal data in the following circumstances:

• Legitimate interests: where it is necessary for our provision of services and we have genuine and legitimate reasons to collect your personal data. These reasons are set out in section 8 below.  

• Performance of a contract: where we require your information to comply with contract obligations. 

• Consent: where we have your explicit consent to collect your personal data.

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   8. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We may use your personal data for the following legitimate reasons: 

• to register you as a new customer;

• to manage our relationship with you, for instance, to rely to requests for information, complaints and queries; 

• to carry out data analysis and internal website testing, system maintenance and monitoring, and to share with system software / app developers; 

• to share information to our various discount providers, brands and partnerships; and/or

• to make suggestions and recommendations to you about brands, goods or services that may be of interest to you.

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   9. DATA RETENTION​

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Any personal data supplied as part of approval of your user account (except your name, email address, date of birth, child's date of birth and your relation to child) is deleted as soon as possible once approval or rejection of your user account has taken place.

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   10. YOUR LEGAL RIGHTS​

• Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to: 

• Request access to your personal data: this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Request erasure of your personal data: this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. 

• Object to processing of your personal data: where we are relying on a legitimate interest which you feel impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

• Request restriction of processing of your personal data: this enables you to ask us to suspend the processing of your personal data if processing is based on consent. 

• Withdraw consent at any time: where we are relying on consent to process your personal data. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

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   11. INTERNATIONAL TRANSFERS​

We do not currently transfer your personal data to countries outside the UK. If we do transfer your personal data outside the UK, we will ensure a similar degree of protection is afforded to it by implementing additional safeguards as required by the UK GDPR and in accordance with ICO guidance. 

 

This version was last updated on [20] March 2025.